Support · 帮助与联系
Contact support
For app, connection, account and privacy questions, email:
Describe the issue, the steps to reproduce it, your device model, iOS version, app version and when it happened. Do not include passwords, verification codes, VPN credentials, full browsing history or other unnecessary sensitive information.
Account deletion
In the app, open Account → Account and security → Delete account. Follow the confirmation prompts and check the final result. If you cannot access the app or a result is unclear, contact the support email for assistance.
VPN connection help
Check network access and account entitlement. Grant the iOS system VPN configuration permission when you choose to connect. If a connection fails, include its error message and time in your support request.
Downloads
Use the download page to check whether an official release is available for your platform.
联系支持
应用、连接、账号与隐私问题请发送至 bwangbing6@gmail.com。请说明问题、复现步骤、设备型号、系统与应用版本及发生时间；不要发送密码、验证码、节点凭据、完整浏览记录或不必要的敏感信息。
删除账号
在应用中打开「个人 → 账号与安全 → 删除账号」，阅读确认提示并检查最终结果。无法访问应用或结果不明时，请联系支持邮箱协助。
VPN 连接与下载
检查网络和账号权益；主动连接时需允许 iOS 系统添加 VPN 配置。连接失败可提供报错文字和发生时间。请在下载中心查看对应平台是否已有正式版本。